Welcome to AIverse Pro, a digital subscription platform operated by AIverse Technologies Private Limited ("Company," "we," "our," or "us"), registered and operating under the applicable laws of the Republic of India. This Privacy Policy ("Policy") constitutes a legally binding agreement between you, the end-user ("User," "you," or "your"), and AIverse Technologies Private Limited, and governs the collection, processing, storage, sharing, transfer, and protection of your Personal Information in connection with your use of our platform, website, services, subscription plans, and all associated digital products (collectively referred to as the "Services").
By accessing our website, creating an account, initiating a subscription, or using any portion of our Services in any capacity whatsoever, you unconditionally acknowledge that you have read this Policy in its entirety, that you understand all of its provisions, and that you expressly consent to the collection and use of your data as described herein. If you do not agree with any part of this Policy, you must immediately cease using our Services and contact us to request account deletion. Continued use of the Services constitutes ongoing acceptance of this Policy in its most current form.
This Policy is intended to be read in conjunction with our Terms of Service, Subscription Agreement, Cookie Policy, and any other supplementary agreements or notices we may provide, all of which together form the complete legal framework governing your use of AIverse Pro's Services.
AIverse Pro collects a broad range of information from users across multiple touchpoints and interactions with our platform. The categories of information we collect include, but are not limited to, the following:
2.1 Personally Identifiable Information (PII): This includes your full legal name, email address, mobile phone number, billing address, postal code, state and country of residence, government-issued identification details where required for verification purposes, financial account information as processed through our payment service provider (Razorpay Payments Private Limited), and any other information that can directly or indirectly identify you as an individual.
2.2 Technical and Device Information: We automatically collect information about the devices and systems you use to access our platform, including but not limited to your Internet Protocol (IP) address, browser type and version, operating system name and version, device identifiers and hardware specifications, screen resolution, timezone settings, referring URLs, pages visited within our Services, session duration, click-stream data, and other diagnostic and analytical data.
2.3 Usage and Behavioral Data: We collect data pertaining to how you interact with our Services, including features accessed, subscription products viewed, buttons clicked, search queries entered, support tickets submitted, communication preferences, and transactional history. This behavioral data is used for purposes including but not limited to service improvement, personalization, fraud prevention, and internal analytics.
2.4 Communications Data: Any correspondence you initiate with us, whether via email, chat support, social media platforms, or any other communication channel, may be retained and processed for quality assurance, dispute resolution, legal compliance, and improvement of customer service operations.
Your information is collected and processed for a variety of legitimate operational, legal, and commercial purposes. These purposes include the provision and administration of subscription services you have purchased, processing of payments and financial transactions through our authorized payment gateway, verification of user identity and prevention of fraudulent or unauthorized account access, delivery of customer support and resolution of service-related disputes, compliance with applicable laws, regulations, court orders, and government directives, communication of service updates, policy changes, billing notifications, and promotional materials (subject to applicable opt-out provisions), analysis of aggregate user behavior for platform optimization and product development, and fulfillment of obligations arising from contracts, terms, and user agreements.
We process your data on the basis of contractual necessity (to deliver the Services you have subscribed to), legitimate business interests (to operate, improve, and protect our platform), legal obligations (to comply with applicable Indian and international regulations), and your express consent where required by law. You may withdraw consent where processing is based solely on consent, however such withdrawal shall not affect the lawfulness of processing that occurred prior to withdrawal.
AIverse Pro operates in an ecosystem involving multiple third-party service providers, technology partners, and business associates whose services are integral to the delivery of our platform. Accordingly, your information may be shared with, transferred to, or accessed by the following categories of third parties under appropriate data processing agreements and confidentiality obligations:
We do not sell your personally identifiable information to third parties for monetary consideration. However, we may share aggregated, anonymized, and de-identified data with advertising partners, research organizations, and analytics providers for purposes that do not directly identify you as an individual.
We retain your personal information for as long as your account remains active, and for such additional periods as may be required to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, enforce our agreements, and maintain accurate business records. Following the termination or expiration of your subscription, certain categories of data may be retained for a period of up to seven (7) years in accordance with Indian accounting and tax laws, or longer if required by applicable legal or regulatory requirements. Transactional records, payment histories, and correspondence logs may be retained indefinitely in anonymized form for aggregate analysis and fraud prevention purposes. You may request deletion of your personal data subject to applicable legal retention obligations by contacting our data protection team at privacy@aiverse.in.
Our website and Services employ a range of cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to enhance functionality, analyze usage patterns, remember user preferences, and deliver relevant content. Cookies used by our platform include strictly necessary cookies (required for core service functionality), functional cookies (to remember your preferences and settings), analytical cookies (to understand how users interact with our Services using tools such as Google Analytics), and marketing cookies (to deliver relevant promotional content on our platform and third-party websites). By continuing to use our Services, you consent to our use of cookies as described. You may manage your cookie preferences through your browser settings, however disabling certain categories of cookies may impair the functionality of our Services.
We implement a range of administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, destruction, or misuse. These measures include industry-standard SSL/TLS encryption for data in transit, access controls and authentication protocols for internal systems, regular security assessments and vulnerability testing, and employee training on data protection practices. Notwithstanding the foregoing, no method of data transmission over the internet or electronic storage system is entirely secure or infallible. AIverse Pro therefore cannot guarantee absolute security and shall not be held liable for any unauthorized access or data breach that occurs despite our reasonable security efforts. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any unauthorized access to your account.
Subject to applicable law and our legitimate operational requirements, you may have certain rights with respect to your personal information. These rights may include the right to access a copy of the personal data we hold about you, the right to request correction of inaccurate or incomplete data, the right to request deletion of your data (subject to legal retention obligations), the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with the appropriate data protection authority. Requests to exercise any of the foregoing rights should be submitted in writing to privacy@aiverse.in. We will endeavor to respond to such requests within thirty (30) business days, subject to verification of your identity and applicable legal constraints.
AIverse Pro reserves the right to amend, update, or replace this Privacy Policy at any time and at our sole discretion. Changes will be effective upon posting of the updated Policy on our website, and we may notify you of material changes via email or in-platform notification. Your continued use of the Services following the posting of changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to remain informed of how we are protecting your information. The version number and effective date at the top of this Policy indicate the most current revision.
For privacy-related queries, data deletion requests, or concerns regarding the processing of your personal information, contact us at: privacy@aiverse.in | Response time: 7–30 business days